Direct distribution, is the traditional method of supplying office supplies in Australia. Under the direct distribution method clients select items from a catalogue of office supplies. Customers order stationery, paper and IT consumables usually by telephone, facsimile or Internet. The items are then delivered by suppliers to the customers' premises. Customers then warehouse their office supplies in their own storage units and use the office supplies as needed. This method places responsibility for ordering, receiving and unpacking office supply refills on the customer.